Welcome to MaiDecor! As a dynamic home and lifestyle brand, we're dedicated to bringing you a diverse range of products, including tote bags, wall art, photobooth accessories, scarves, and much more. Our collection is always growing, so you're sure to find new treasures each time you visit. Below is our Shipping Policy tailored for our Australian customers, with plans to expand internationally in the future.

1. Processing Your Order:

  • Orders are processed within 3-4 business days after payment confirmation.
  • Additional processing time may be required for custom or personalized items. We’ll keep you updated on the status of your order.

2. Shipping Methods and Costs:

  • We currently offer standard shipping within Australia.
  • Shipping costs are calculated based on the weight and destination of your order.
  • Enjoy free standard shipping for orders over $99.99 AUD.

3. Delivery Times:

  • Standard shipping within Australia typically takes 2-8 business days, depending on your location.

4. Future International Shipping:

  • While we currently ship only within Australia, we are excited about our plans to expand our shipping destinations internationally. Stay tuned for updates!

5. Tracking Your Order:

  • You will receive a confirmation email with a tracking number once your order is dispatched.
  • Track your shipment using this number to stay informed about its status.

6. Packaging:

  • Every item, no matter its category, is carefully packaged to ensure safe and secure delivery.

7. Address Verification:

  • Please ensure your shipping address is accurate at checkout. MaiDecor is not responsible for deliveries to incorrect addresses provided by customers.

8. Lost or Damaged Items:

  • In the rare event of a lost or damaged order, please contact us immediately at info@maidecor.com.au. We will resolve the issue swiftly, be it through replacement or refund.

9. Customer Service:

  • For any shipping-related queries, feel free to contact us at info@maidecor.com.au. We're here to help!

10. Policy Updates:

  • MaiDecor reserves the right to update this Shipping Policy as our services evolve. Changes will be effective immediately upon posting on our website.

Thank you for shopping with MaiDecor. We are committed to providing you with a delightful shopping experience and ensuring the smooth delivery of your unique finds.